Keyboard Navigation Is Limited
Users may be unable to move through menus, forms, controls, or interactive elements without a mouse.
- Digital Accessibility
- Accessibility Audit
- WCAG Review
- Website Accessibility
- Mobile App Accessibility
- Assistive Technology
- Inclusive Digital Experience
Identify the barriers preventing people from using your digital platform
Centangle’s Digital Accessibility & Inclusion Audit helps organisations review websites, mobile applications, portals, and digital platforms for accessibility barriers across content, navigation, forms, interfaces, and interaction.
We assess how people with disabilities and different access needs experience a digital platform, including those using keyboards, screen readers, magnification tools, and other assistive technologies. The audit provides clear findings, prioritised issues, and practical design, content, and technical recommendations for improving accessibility.
Accessibility Readiness Assessment
SCANNINGSYSTEM HEALTH INDEX
Keyboard Navigation
36%
Screen Reader Readiness
34%
Colour Contrast
41%
Form Accessibility
38%
Content Structure
43%
Mobile Accessibility
39%
PRIORITY FINDINGS
CRITICAL
Key pages, forms, and interactive elements may not be fully usable through keyboard navigation or assistive technologies.
CRITICAL
Labels, focus states, colour contrast, content structure, and error messages require stronger accessibility alignment.
MODERATE
Some accessibility practices are present, but they are not applied consistently across the platform.
OPPORTUNITY
A structured accessibility audit can identify barriers, prioritise improvements, and support a more inclusive digital experience.
The Problem We Solve
When accessibility barriers go unnoticed, users are excluded
Websites, mobile applications, portals, and digital services may appear functional while still being difficult or impossible to use for people relying on keyboards, screen readers, magnification, or other assistive technologies. Unclear labels, weak contrast, missing focus states, inaccessible forms, and poorly structured content can prevent users from navigating information, completing tasks, or accessing essential services independently. A Digital Accessibility & Inclusion Audit helps identify these barriers before they continue affecting users.
Screen Readers Miss Important Information
Content, buttons, images, headings, and form fields may not be structured or labelled clearly for assistive technologies.
Text and Colour Are Difficult to Read
Low contrast, small text, and colour-dependent information can make content difficult to understand.
Forms Create Completion Barriers
Missing labels, unclear instructions, inaccessible validation, and confusing error messages can prevent users from completing forms.
Focus and Interaction Are Unclear
Users may not know which element is active or what action has occurred when navigating through the interface.
What We Deliver
What We Review in a Digital Accessibility & Inclusion Audit
Centangle reviews websites, mobile applications, portals, and digital platforms across design, content, navigation, interaction, and technical accessibility. The audit combines structured checks with manual review to identify where users may face difficulty and what should be improved to create a more inclusive digital experience.
DIAGNOSTIC 01
Keyboard Navigation Review
Checking whether users can access menus, links, forms, buttons, and interactive elements without using a mouse.
DIAGNOSTIC 02
Screen Reader and Assistive Technology Review
Reviewing how headings, images, controls, labels, and page content are interpreted by assistive technologies.
DIAGNOSTIC 03
Colour Contrast and Readability Review
Assessing text contrast, visual hierarchy, font sizing, spacing, and information communicated through colour.
DIAGNOSTIC 04
Forms and Error Handling Review
Checking labels, instructions, required fields, validation messages, error recovery, and form completion flows.
DIAGNOSTIC 05
Content Structure Review
Reviewing headings, lists, links, tables, images, alternative text, and reading order for clearer access.
DIAGNOSTIC 06
Focus and Interaction Review
Assessing focus visibility, keyboard order, modal behaviour, menus, alerts, and interactive component states.
DIAGNOSTIC 07
Mobile and Responsive Accessibility Review
Checking touch targets, screen orientation, zoom behaviour, responsive layouts, and mobile interaction patterns.
Our Methodology
From accessibility review to practical improvement
Centangle begins by understanding the platform, its users, priority journeys, content, and technical environment. We then review representative pages, screens, components, and interactions to identify accessibility barriers and define what should be improved. The process combines structured accessibility checks, manual evaluation, assistive technology review, and prioritised remediation guidance.
Define the Audit Scope
We identify the platform areas, user journeys, pages, screens, components, devices, and accessibility requirements that need to be reviewed.
STEP1 OUTPUT
Accessibility Audit Scope
Priority journeys, platform areas, testing environments, users, and review criteria defined.
Review Design, Content, and Structure
We assess navigation, content hierarchy, colour contrast, text readability, forms, labels, images, links, tables, and interface patterns.
STEP2 OUTPUT
Design and Content Findings
Visual, content, structural, and interaction barriers documented.
Test Keyboard and Assistive Technology Use
We check whether users can navigate, understand, and complete key tasks through keyboard controls, screen readers, and relevant assistive technologies.
STEP3 OUTPUT
Assistive Technology Findings
Navigation barriers, focus issues, screen reader concerns, and task-completion gaps identified.
Map and Prioritise Accessibility Issues
We map findings against applicable WCAG criteria and classify issues based on severity, user impact, and remediation priority.
STEP4 OUTPUT
Accessibility Issue Register
Issues, affected areas, severity levels, standards references, and priorities recorded.
Recommend and Validate Improvements
We provide practical design, content, and technical recommendations and can review implemented fixes where required.
STEP5 OUTPUT
Remediation and Validation Plan
Recommended actions, implementation priorities, retesting requirements, and improvement direction defined.
Define the Audit Scope
We identify the platform areas, user journeys, pages, screens, components, devices, and accessibility requirements that need to be reviewed.
STEP1 OUTPUT
Accessibility Audit Scope
Priority journeys, platform areas, testing environments, users, and review criteria defined.
Review Design, Content, and Structure
We assess navigation, content hierarchy, colour contrast, text readability, forms, labels, images, links, tables, and interface patterns.
STEP2 OUTPUT
Design and Content Findings
Visual, content, structural, and interaction barriers documented.
Test Keyboard and Assistive Technology Use
We check whether users can navigate, understand, and complete key tasks through keyboard controls, screen readers, and relevant assistive technologies.
STEP3 OUTPUT
Assistive Technology Findings
Navigation barriers, focus issues, screen reader concerns, and task-completion gaps identified.
Map and Prioritise Accessibility Issues
We map findings against applicable WCAG criteria and classify issues based on severity, user impact, and remediation priority.
STEP4 OUTPUT
Accessibility Issue Register
Issues, affected areas, severity levels, standards references, and priorities recorded.
Recommend and Validate Improvements
We provide practical design, content, and technical recommendations and can review implemented fixes where required.
STEP5 OUTPUT
Remediation and Validation Plan
Recommended actions, implementation priorities, retesting requirements, and improvement direction defined.
Digital Accessibility & Inclusion Audit Outputs
What You Get From a Digital Accessibility & Inclusion Audit
A Digital Accessibility & Inclusion Audit gives organisations a clear understanding of where accessibility barriers exist, how they affect users, and what needs to be improved. The output is a practical accessibility improvement plan covering design, content, interaction, and technical issues across the reviewed platform.
OUTPUT 01
Digital Accessibility & Inclusion Audit Report
A structured review of the platform, priority journeys, identified barriers, and overall accessibility findings.
OUTPUT 02
Accessibility Issue Register
A documented list of issues with affected pages, screens, components, severity levels, and user impact.
OUTPUT 03
WCAG Findings Summary
Findings mapped against relevant WCAG success criteria to provide clearer standards alignment.
OUTPUT 04
Design and Content Recommendations
Practical guidance for improving contrast, hierarchy, labels, instructions, alternative text, forms, and content structure.
OUTPUT 05
Technical Remediation Guidance
Recommendations for resolving keyboard, focus, screen reader, semantic structure, and interactive component issues.
OUTPUT 06
Prioritised Improvement Roadmap
A phased plan showing which accessibility barriers should be addressed first and what can be improved over time.
Best Suited For
Built for platforms that need to serve every user
Digital Accessibility & Inclusion Audits are best suited for organisations managing websites, applications, portals, and digital services that need to remain usable for people with different abilities, devices, and access requirements. This service is especially useful before a new launch, during a redesign, after accessibility concerns are reported, or when a platform needs stronger alignment with recognised accessibility standards.
Government and Public-Service Platforms
Citizen-facing websites, portals, and applications that need to provide equitable access to public information and services.
Websites and Digital Portals
Organisations reviewing public websites, institutional portals, dashboards, and content-rich digital platforms.
Mobile Application Teams
Teams that need to assess mobile journeys, touch interactions, screen-reader behaviour, text scaling, and device accessibility.
Banks and Financial Platforms
Digital banking, fintech, payment, onboarding, and service platforms where users need to complete important tasks independently.
Education and Learning Platforms
Learning management systems, education portals, assessments, and digital content platforms serving diverse learners.
NGOs and Development Organisations
Organisations that need their digital platforms to reflect inclusion commitments and remain accessible to communities, beneficiaries, donors, and partners.
Related Services
What Digital Accessibility & Inclusion Audits Can Lead Into
An accessibility audit identifies where users face barriers and what needs to change across design, content, interaction, and technical implementation. Once the findings are clear, Centangle can support remediation through interface improvements, platform development, quality assurance, usability refinement, and post-launch validation.
Proven In Practice
Proven where digital access needs practical improvement
Centangle’s work across accessibility-focused technology, websites, mobile applications, public platforms, UI/UX design, and quality assurance provides practical experience in building digital experiences around different user needs. Our accessibility work focuses on identifying real barriers, improving platform usability, and connecting audit findings with practical design, content, and technical improvements.
Accessibility-Focused Technology
Developed digital solutions designed to improve access for users who rely on speech, language, and assistive technologies.
View PortfolioWeb and Mobile Platforms
Designed and developed websites and applications where navigation, content, forms, and interactions needed to work clearly across devices.
View PortfolioPublic and Institutional Platforms
Supported digital platforms serving diverse audiences with different levels of ability, technology access, and digital confidence.
View PortfolioInclusive UI/UX Design
Structured user journeys, interfaces, components, and content around clarity, readability, usability, and inclusive interaction.
View PortfolioQuality Assurance and Validation
Reviewed platform functionality, workflows, compatibility, and user journeys to identify issues before and after release.
View PortfolioStart Here
Request a Diagnostic Remediation Support
Connected identified accessibility barriers with practical recommendations across design, content, frontend implementation, and platform improvements.
FAQ
FAQ's
Start with clarity
Make your digital platform easier for more people to use
Centangle helps organisations identify accessibility barriers across websites, mobile applications, portals, and digital services, then provides clear recommendations for improving navigation, content, forms, interaction, and assistive technology access.