Secours Islamique France (SIF)
Centangle developed a comprehensive Monitoring, Evaluation, Accountability, and Learning system for Secours Islamique France to streamline project planning, beneficiary tracking, reporting, complaints management, and real-time decision visibility.
PROJECT OVERVIEW
The SIF MEAL Management Information System is designed to help programme teams, project managers, and leadership monitor activities, track beneficiaries, manage complaints, validate assumptions, and report on performance efficiently. The platform integrates project planning, logframe management, beneficiary records, complaints management, dashboards, and reporting workflows into a single structured system. By replacing fragmented files, spreadsheets, and manual processes, the platform provides teams with a clearer, more reliable environment for monitoring and evidence-based decision-making.
The Mandate
The requirement was to create a platform capable of supporting multi-project MEAL operations, automating data validation, centralising beneficiary and project records, and providing real-time dashboards for programme oversight. SIF needed a system that could make monitoring, evaluation, accountability, and learning processes more consistent, reduce manual effort, and provide leadership with actionable insights across all projects.
The Environment
Before the digital platform, project data was stored in separate files and spreadsheets, often requiring manual aggregation for management review. This created visibility gaps, slowed the assessment of assumptions and indicators, and made cross-project comparison difficult. The SIF MIS was designed to centralise project records, integrate monitoring and reporting workflows, provide structured dashboards, and ensure data flows efficiently from field teams to programme management.
Our Role
Centangle developed the SIF MEAL Management Information System as a connected digital platform combining project planning, beneficiary tracking, logframe management, complaint workflows, dashboards, and reporting modules. The work focused on transforming MEAL processes into a structured, evidence-backed workflow, enabling field teams, programme managers, and leadership to monitor project performance, validate data, track beneficiaries, and access real-time reporting efficiently.
The Challenge
Secours Islamique France manages multiple humanitarian and development projects with complex Monitoring, Evaluation, Accountability, and Learning (MEAL) workflows. Project data, beneficiary records, activities, assumptions, complaints, and reporting were often scattered across separate files, spreadsheets, and reporting formats. This made it challenging to review progress, track outcomes, assess beneficiaries, and provide management with a clear view of overall programme performance.
The challenge was to create a digital platform that could consolidate all MEAL processes into one structured, transparent, and user-friendly system. The goal was to improve operational visibility, simplify reporting, strengthen accountability, and support timely, evidence-based decision-making across multiple projects and locations.
Project planning, monitoring, beneficiary records, activities, and reporting information were spread across separate files, teams, and formats. This made it difficult to consolidate insights and track overall programme performance.
The platform needed to support logframes, assumptions, indicators, monitoring visits, and reporting requirements across multiple projects, ensuring structured and consistent MEAL processes.
SIF needed a clear and structured way to record, track, and follow up on complaints and accountability-related activities to improve operational transparency.
Top management required dashboards and reporting views that provided live project insights, enabling faster, more informed decision-making.
THE SOLUTION
Centangle designed and developed a structured Management Information System for Secours Islamique France to automate MEAL workflows, consolidate project planning, beneficiary records, complaints, logframe monitoring, and reporting dashboards into one connected platform.
SYSTEM ARCHITECTURE — SIF MEAL MIS
Field & Programme Team Interfaces
Enables real-time entry of project activities, assumption monitoring, and complaints, supporting structured workflow and operational transparency.
Pre-scores and flags data entries to prioritise review and ensure consistency.
Provides administrators with dashboards for validating submissions, tracking progress, and managing approvals.
Ensures secure, structured access for field staff, programme officers, and management teams.
Real-time dashboards for monitoring project performance, field activity, and indicator tracking.
Tracks all user activity, approvals, and changes for accountability.
Provides leadership with evidence-based insights for informed decision-making.
Ensures cross-project data consistency, deduplication, and integration with external reference data where required.
FEATURE 01
Every beneficiary and project participant across SIF programmes is captured in one verified system, eliminating duplicates and giving programme teams a complete cross-project view for better oversight.
FEATURE 02
Machine learning models classify and prioritise submissions, guiding SIF teams to focus on critical project activities while reducing manual review effort, without removing human oversight.
FEATURE 03
Dashboards provide live monitoring of project activities, performance metrics, and indicator tracking across all SIF programmes, replacing delayed manual reporting.
FEATURE 04
Granular access management across multiple SIF roles ensures data entry, approvals, and reporting follow organisational governance, maintaining transparency and accountability.
FEATURE 05
Beneficiary identities are verified against national databases, ensuring accurate participant records, preventing duplication, and improving the integrity of SIF programmes.
FEATURE 06
A lightweight mobile interface allows SIF field teams to capture project data, update reports, and track activities efficiently, even in low-connectivity or remote areas.
The SIF MEAL system was delivered through a research-led, phased approach designed to understand workflows, gather requirements, structure the platform, and ensure a seamless rollout.
PHASE ONE
Workshops and interviews were conducted with field teams, programme managers, and leadership to map workflows, reporting requirements, and accountability processes.
PHASE TWO
The system architecture and workflows were structured to integrate project planning, logframes, assumptions, activities, indicators, monitoring visits, and reporting into one cohesive platform.
PHASE THREE
High-fidelity dashboards were designed for monitoring project progress, beneficiary coverage, complaints, and overall programme performance.
PHASE FOUR
The platform was built using React for front-end dashboards, .NET backend, database management, and integration of workflows for project and beneficiary tracking.
PHASE FIVE
The platform underwent rigorous QA, functional testing, workflow validation, and iterative refinements. Training and operational support were provided to ensure smooth adoption.
All metrics are measured against the pre-platform baseline established during the diagnostic phase
Final CTA
Centangle helps organisations build MEAL systems that improve programme oversight, reduce manual effort, strengthen reporting, and support faster, evidence-based decision-making.
